FAQ

  • Not everyone needs our full-service investigations. Sometimes, we can help you resolve your case during a shorter paid consultation. Contact us to discuss your specific needs, and we can recommend the best services for your individual case.

  • The length of an investigation depends entirely on its scope. The broader the scope, the longer the investigation will take. Additionally, withholding or delaying information will extend the process and increase the cost.

    Contact us to request a consultation.

  • Our Three Step Process

    1. Request a Consultation

    Contact us and provide a detailed account of your case. We will review your request and contact you with follow-up instructions. Our selection process is rigorous and not all consultation requests can be met. If we decline to take your case, we will provide a clear explanation of our decision.

    2. Paid Consultation

    We will review your request in detail and contact you for the relevant documents, if needed. We will also provide you with an estimate of the total time and cost of our services.

    Benefits of a Paid Consultation

    • Gain a better understanding of your case and receive a customized strategy action plan

    • Ask questions and get professional advice about blockchain, cryptocurrency, NFTs, valuations, and more

    • Determine if a additional services or a full investigation is needed

    • Get an estimate of the cost of our full services before making a larger commitment

    3. Additional Services and Full Investigations

    If additional services or a full investigation is warranted, we will require a retainer payment before beginning. Please see our Services for a detailed overview.

    Priority - Consultations and investigations may be expedited for a surcharge. Expedited services are subject to availability.

  • The total cost of a full investigation depends on the following factors:

    • Scope of the investigation

    • Completeness of information provided

    • Variety of digital assets involved

    • Use of centralized exchanges (CEXs), decentralized exchanges (DEXs), and mixers

    • Extent of decentralized finance (DeFi) utilization

    • Number of blockchains in which digital assets reside

    • Additional, undisclosed assets or new information that is uncovered during the investigative process

    Additional charges may be incurred for expert testimony, travel, and unexpected fees.

  • Please contact your local law enforcement immediately. They can work with regional or national task forces and the Department of Justice to attempt to recover funds. This is a time-sensitive process, so don't delay, even if you think too much time has passed. There may still be time to recover your funds.

    It is important to monitor your credit reports and bank accounts for any suspicious activity after you have been a victim of a cryptocurrency scam or fraud. You may also want to consider placing a fraud alert on your credit reports.

    Cryptocurrency scams and frauds are becoming increasingly complex. Even the most seasoned professionals can fall victim. Millions of people every year become victims because they had "the right conversation, at precisely the right time."